Privacy Policy
Nomad Dog operates the subscription page at www.nomaddog.in/subscription. This Privacy Policy explains how information is collected and used when you create an account, subscribe, or make a contribution supporting Manali Strays.
1. Information We Collect
- Account details – such as your name, email address, phone number, and login information.
- Payment information – payment processing is handled by payment partners; we do not store complete card or bank credentials on our servers.
- Subscription and contribution details – such as amount, payment status, order ID, subscription status, and payment history.
- Gift details – information needed to process a gift contribution and identify the intended recipient.
- Technical information – limited information needed for authentication, security, fraud prevention, and reliable operation.
2. How We Use Your Information
We use the information you provide to:
- Create and secure your account.
- Process subscriptions, one-time payments, gifts, invoices, receipts, and payment confirmations.
- Contact you about subscription-related issues, such as failed or pending payments.
- Maintain contribution records and support Manali Strays’ activities.
- Detect abuse, prevent fraud, and improve the subscription page.
We do not sell, trade, or rent your personal data to third parties.
3. Data Security
We use access controls and trusted service providers to protect personal information. Access to private account and payment information is limited to authorised systems and personnel who need it for operations, support, security, or legal compliance.
4. Email Communication
By creating an account or contributing, you consent to receiving necessary communications such as login messages, invoices, receipts, payment notices, and important service updates. You may opt out of non-essential messages where an unsubscribe option is provided.
5. Third-Party Services
We may use Firebase for authentication and database services, Razorpay or another payment gateway for payment processing, hosting providers, email services, and other providers required to operate the page. These providers process information according to their own terms and privacy policies.
6. Your Rights
You have the right to:
- Request access to the data we hold about you.
- Request correction or deletion of your personal information, unless retention is required for legal, accounting, security, or payment-record purposes.
- Cancel your subscription at any time.
7. Cookies
The page may use cookies, local storage, and session storage for login state, security, payment flow continuity, and basic functionality.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.